| If you want
to… |
Then use a… |
| List a series of items |
Bullet list |
| Ensure that a series of actions are
completed |
Checklist |
| Visually distinguish a paragraph from
the surrounding text |
Text box |
| Emphasize key points, define terms,
or quote people so that it really stands out |
Sidebar text |
| Communicate large amounts of concise
information for easy retrieval |
Table |
| Provide solutions to common problems |
Troubleshooting table |
| Write a simple linear procedure done
by one person |
Step-by-step procedure |
| Write a simple linear procedure involving
several people |
Playscript procedure |
| Provide a simple graphic overview
of how a process works |
Flow diagram |
| Help staff decide on a course of action |
Decision tree |
| Explain how to fill in a form |
Form illustration |
| Show what a computer screen looks
like |
Screen illustration |
| Show how equipment parts fit together
or are installed |
Technical illustration |
| Warn of potential harm, or provide
important information |
Warning, caution, or note |
| Show what something looks like |
Photograph |
| Illustrate a concept or add visual
appeal |
Graphic |
| Visually identify a type of information |
Icon |