Policy, Procedure, and Operations Manuals
If you're looking for information on policy, procedure, and operations manuals, you may find the following books useful.
Employment Policies That WorkThe Handbook Handbook:
The Complete How-To Guide to Publishing Policies & Procedures
A.B. Travis. (1984). R.R. Bowker Company. ISBN 0-8352-1869-4.
Procedure Writing Principles and Practices
Douglas Wieringa, Christopher Moore, and Valerie Barnes. (1993).
Battelle Press. ISBN 0-935470-68-9.
Writing a Human Resources Manual: A Reference Guide for Managers
Susan Brock and Sally Cabbell. (1989). Crisp Publications. ISBN
0-931961-70-X.