Training Materials

We have developed or are currently developing training materials for the following organizations:

Abbotsford School District
Workplace Incident Investigation
Negotiating a Collective Agreement
The Credibility Challenge
Grievance Administration

City of North Vancouver
Financial Systems Training Manual

City of Richmond
Styleguide for Technical Manuals

CRM Industrial Training Inc.
Computer-based training on marine safety for the Alaska Marine Highways

Douglas College
Technical writing course development

Electrical Industry Training Institute
BC Hydro’s Operator/Area Dispatcher Technical Manual

Hugh Finlayson
Labour Relations in Canada
Good Industrial Relations
Return-to-Work Program

Insurance Council of BC
Introducing the Continuing Education Program for Life Insurance Agents

Ledcor Construction
Class Project (training materials)

Liquor Distribution Branch
Personnel Payroll Integrated Information Management System (PPIIMS) Job Aids (7 volumes)
Product Knowledge Level II Reference Manual
The Straw Dog: A “How To” Guide for Participating in the Strategic Planning Process
You Get What You Expect! (training materials)

Ministry of Attorney General (Government of BC)
Court Services Orientation Package

Ministry of Forests – Silviculture Branch (Government of BC)
ISIS Student Workbook
ISIS Instructor’s Guide

Minstry of Human Resources (Government of BC)
Web-based training intranet sites:
eLearning: September 2002 Service Plan Implementation
Client Service Worker On-the-Job Training: Guide for CSWs and Guide for Trainers
Employment and Assistance Worker On-the-Job Training: Guide for EAWs
Family Maintenance Worker On-the-Job Training: Guide for FMWs

Occupational Health and Safety Agency for Healthcare
Joint Health & Safety Committee Facilitator’s Guide and Participant’s Kit

Simon Fraser University
Concepts and Practice of Technical Writing (training course)
Concepts and Practice of Technical Writing (online course)
Career Opportunities in Technical Writing (seminar)
Writing Revisable Manuals (training course)

Thomson Carswell
Writing Revisable Manuals: Print and Online

Worker’s Compensation Board
Manager's Guide to the WCB (intranet site)
Respectful Workplace (intranet site)